Archive:February 24, 2020

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Toll’d You So: Cyber Security Incident Cripples Toll’s Supply Lines, Causes Customer Backlash

Toll’d You So: Cyber Security Incident Cripples Toll’s Supply Lines, Causes Customer Backlash

By Cameron Abbott, Warwick Andersen and Max Evans

Further information surrounding the specific details and extent of the security breach suffered by transport and logistics network Toll, which we previously blogged in respect of, have been revealed by the Australian Financial Review.

The crippling ransomware attack, known now as “Mailto” or “Kazakavkovkiz” caused Toll to suspend many of its delivery and tracking systems with a Toll spokesperson indicating that the company needed to suspend up to 500 applications that supported its operations across 25 countries worldwide. In Australia, entities such as Nike, Optus, and Telstra were forced to address a multitude of customer complaints arising out of packages affected by the relevant cyber attack.

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